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Members E-mail 
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Frequently Asked Questions Q: Can I schedule a
tour of the fire station?
You should roll out
of bed and crawl to the nearest exit and leave the building. Call 911 and notify
the Fire Department that you may have a possible fire in your home. Firefighters
will quickly respond and investigate the cause of the alarm. Today a home can
burn down in less than 4 minutes; you may be unable to escape a burning home in
less than one minute. Don’t take chances. Get out as quickly as
you can and call 911 from a neighbor’s home. Never return back into your house
for pets or other personal valuables. Q: Do I need to have a smoke detector
and what kind should I get? Both State Law and
City Ordinance require that all places where a person sleeps at night must be
protected by a smoke detector. Smoke detectors are inexpensive and can be
installed easily. They are available at most department, drug, or hardware
stores. For more information about smoke detectors, call the Glenside Fire
Protection District at 630-668-5323. Q:
Why does the fire department break
windows or cut holes in the roof during a fire, it seems that they cause more
damage? As a fire burns, it
moves upward then outward. Breaking the windows and/or cutting holes in the roof
acts like a chimney and allows fresh air to fill the building. This action alone
can save a tremendous amount of property. It cuts down on the smoke damage and
makes conditions more favorable for firefighters to enter the building. Q: Why does the Fire Department tear
open walls, when it seems there is no fire in the room? Fire can travel up,
inside the walls undetected for quite a long time. Firefighters tear open walls
that could have hidden fires. Fires that are left undetected can re-ignite
several hours later and cause extensive damage. Q: How do I get a copy of a fire
report? The fire report is
a public document and can be obtained by anyone. Reports are available through
the Glenside Fire Protection District, which is located at 1608 Bloomingdale Road,
Glendale Heights, IL 60139. You will need to know the date and time of the fire
and the correct address where the incident occurred. There is a $5.00 charge for
each fire report. For more information about fire reports, please call
630-688-5323, Monday thru Friday 8 a.m. to 5 p.m. Q: How can I have a firefighter visit
my civic group or show us a fire engine? The Glenside Fire
Station is open to the public. We are most pleased to show you our fire station.
If you would like for a firefighter to talk to your civic group, church group,
business organization, show the fire engine at a special function, teach you or
your group how to use a fire extinguisher, or learn about other fire safety
programs please call 630-668-5323, Monday thru Friday, 8 a.m. to 5 p.m. Q: If my insurance company asks me how far I live from a fire station, or where the closest fire hydrant is, what should I tell them? Advise them the Glenside Fire District has an ISO Rating of Class 3. This tells them all they need to know. Most insurance companies use the ISO grade to set your insurance premium. Q: Does the Glenside Fire Protection District solicit for donation? Does the fire district contract with someone to represent the Glenside Fire Protection District for the purpose of solicitation of donations? Q: The Du Page Professional Firefighters Association. or the Glenside Firefighters Union Local 3277 of the International Association of Firefighters has solicited me for donations. Do those funds directly benefit the Glenside Fire Protection District? No.
Both of these legitimate organizations solicit funds to aid in lobbying efforts
to improve laws in collective bargaining, improve firefighter benefits, improve
pension laws, perform firefighter safety research, as well as assists the Union
in contracts and other issues. While it is your decision to help these efforts,
the Glenside Fire District does not directly benefit from your donation. Q: What are some indications that the solicitation may not be legitimate? Any
organization that claims that your donation will buy fire engines or rescue
equipment for the Fire District should be a "red flag" that it is not
legitimate. We have no relationship or contract with any mass-mailing or
telemarketing group for this purpose. If
any solicitor offers to come to your house to pick up your donation, this should
be a "red flag" that it is not a legitimate solicitation. Many scam
artists avoid the Federal Mail Fraud laws by sending a courier. If the US Postal
Service was used to perpetrate a fraud, it is automatically a Federal Crime that
bears higher penalties. Q:
What do I do if I am
uncomfortable with a solicitation? The
State's Attorney's Office investigates telemarketing fraud. If you feel you have
become a victim of fraud, contact the Illinois Attorney General. Many
"scam-artists" use a false representation such as a fire or police
benevolent organization. There have been many successful prosecutions of these
scams. You can also hang up, say "no thanks", don't mail the donation,
or call us if you are not sure about the donation. For
more information, or if you would like to become a donor for a special project:
Glenside
Fire District (630)
668-5323
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