Smart911 Program

Plan Ahead For Any Emergency

DuPage Public Safety Communications (DU-COMM) has announced its launching of the Smart911 program. Smart911 is a free-to-the-user secure and confidential program, which allows citizens to enter personal information to be displayed when 9-1-1 is called from a landline or cellular phone.

In a leading step to improve incident outcome, the Smart911 program is aimed at strengthening and expanding the current 9-1-1 program by providing additional critical information about the caller to the 9-1-1 call taker. The program which includes basic information such as home address, is also capable of including information on disabilities, medical and rescue-related conditions, and children’s photos. The registrant is provided the opportunity to enter the information he or she wants made available to the 9-1-1 dispatch center.

Additionally, Smart911 is a national program allowing the caller’s information to be made available in areas of the country where the service is also provided. The same information that the registrant provided in DuPage County, would also be available to the 9-1-1 call taker outside the DuPage County area when 9-1-1 is dialed.

To decide if the Smart911 service is right for you and your family, or to simply sign up, please view the links below:

Glendale Heights Emergency Communications Center now offers a free, new service to help you when you call 9-1-1. Once you’ve signed up, first responders will be provided important information that will help them address your emergency.